Deluge has encountered a problem and needs to close

[shahriz]

i have this problem.. can anybody help me with this one..

[loki]

You are using windows xp, yes? What version of Deluge? Were yo doing anything in particular to cause the crash? Does it continue to do it or one time only?

[shahriz]

yes im using XP and Deluge 0.5.9.3.. and im not doing anything.. it continue to do it

[loki]

You could try installing the ipv6 protocol, that fixes it most times, though it usually says C++ runtime error instead of just that it needed to close...

[paraver]

Done that, and nothing changed...

You could try installing the ipv6 protocol, that fixes it most times, though it usually says C++ runtime error instead of just that it needed to close...

[loki]

You probably have to post a deluge.log error report to see if we can figure out what is going wrong.

[paraver]

Hi loki.

Where can i find the log error report?

I can show what I got from deluge:

You probably have to post a deluge.log error report to see if we can figure out what is going wrong.

[loki]

Ah, so it is the c++ runtime error... there's probably nothing to fix it, the good news I heard a while back is that when that error comes up if you leave it alone it will continue to download and upload the torrents you just won't be able to see the status update.
The deluge.log file should be in your user directory in a folder called deluge, after it crashes before you restart it.