Deluge removing torrents before completion

[RogueElement]

I've been having a problem for months with Deluge losing torrents before they finish downloading. Yesterday, I had about a dozen torrents downloading. When I opened up Deluge this morning, there was 1. When I looked into the "downloading" folder, I found not only all of the data files associated with the missing torrents but other data files from torrents I had tried to download in the past and had forgotten about. This has happened a lot and I can't figure out why Deluge would just arbitrarily remove torrents and leave the unfinished data files.

I switched from ktorrent to Deluge because I wanted something that ran a bit smoother and had more features (e.g. magnet links, random ports, working block lists) but losing torrents without warning is a serious problem because it means Deluge, for me, is completely unreliable.

I'm running the latest version of Deluge on Kubuntu Karmic (9.10), if that makes any difference.

[Cas]

We have had any no reports of any similar problem, could you please provide logs and your config file. also what filesystem and precisely what version of deluge?

[RogueElement]

We have had any no reports of any similar problem, could you please provide logs and your config file. also what filesystem and precisely what version of deluge?

I'm running Kubuntu Karmic (9.10) and Deluge 1.2.3. I'm attaching the configuration file. I have no idea where Deluge keeps the log files.

I re-added all of the missing torrents this morning after my previous post. I shut down Deluge and just opened it again and all of the torrents are missing once again with no explanation of why.

I have Deluge set to remove torrents after the seed ratio has been reached, but I can't imagine that it would remove them before they are finished downloading. Other than that, I cannot even begin to fathom what the problem might be.

[Cas]

for logging see the faq

it seems you have forgotten to attach config

[RogueElement]

The FAQ only gives me info about log locations for the daemon, but I'm running Deluge in classic mode. The logs aren't in /var/log or the ~/.config/deluge directories, so I have no idea where to look to find them. If I try to run deluged, I'm told it's not installed and that I need to install deluge-core. If I install that, it removes deluge, deluge-common, deluge-gtk, and deluge-torrent.

Since upgrading to 1.2.3, the problem seems consistent now. I add torrents, shut down Deluge. Open Deluge back up and the torrents are gone, but the data files are in the downloading directory.

I would attach my core.conf file, but the forum won't allow me to upload it due to the extension type. I tried uploading it with .txt on the end of it and was denied, too.

[Cas]

Ok the faq does need updated slightly to reflect gtk logging but the same process is involved.

Code: Select all

deluge -L debug -l ~/deluge.log

or

Code: Select all

deluge-gtk -L debug -l ~/deluge.log

I need to install deluge-core

deluge-core is obsolete

for reference to install deluged you only need to select the package in the package manager.

I would attach my core.conf file, but the forum won't allow me to upload it due to the extension type. I tried uploading it with .txt on the end of it and was denied, too.

Use tar to compress the conf or log files and they can be attached. The other option is to use a site such as http://pastebin.com/

[RogueElement]

Thanks for the info! I ended up doing a full uninstall and reinstall and deleted my entire ~/.config/deluge directory. That seems to have done the trick. I'm not sure if the problem was that my installation had obsolete components or if there was some corruption in my config files.

I'll keep an eye on it and will post if the problem starts happening again.

[RogueElement]

I was wrong. The problem is still going on. I had it happen with at least 2 more torrents without explanation. I can't believe no one else is experiencing this problem.

[Cas]

As i said before we really need logs to determine what is happening. We also need to know whether you are using any plugins and how you have setup Deluge i.e. have you setup deluged or are you simply running as standalone

[RogueElement]

As i said before we really need logs to determine what is happening. We also need to know whether you are using any plugins and how you have setup Deluge i.e. have you setup deluged or are you simply running as standalone

I'm running Deluge as a standalone with the blocklist and label plugins. I am using the EXT4 filesystem with an encrypted home directory (eCryptFS). I have uninstalled and reinstalled Deluge several times. I have wiped out the Deluge configuration directory and started over from scratch. The problem is sometimes resolved for a few days or maybe even a week or two but always returns.

There are write errors in the logs, but they don't give me details. I can't tell if these are permission problems, Deluge trying to write to existing files and generating errors, or if there are disk errors. The hard drive is about 4 months old and passes all of the diagnostic tests I've thrown at it, not to mention that I don't seem to be having write errors with any other app so it's unlikely a hardware problem.