Resetting password continually fails

[snowybunting]

Gotcha

You're right, I tested your steps and didn't work. Then actually checked instructions, in which I see you also followed correctly.

Anyway, I found that you need delete both related lines i.e. 'pwd_sha1' and 'pwd_salt' and then works.

Yes, that worked!

Again, thank you for your help and patience, I really appreciate it.

[mhertz]

You are very much welcome mate, and thanks for confirming