Runtime Error periodically crashing Deluge
Posted: Sat Oct 07, 2017 11:43 pm
I've been running into random crashes getting the Microsoft Visual C++ Runtime Error message similar to this error http://forum.deluge-torrent.org/viewtop ... 12&t=52163. The crashes are periodic, any where from up to 6 days (I should note that the A/V software was partially disabled during some of the time of this period so I never actually went 6 days between events with the A/V fully functional) to less than 24 hours between events. I'm running the latest version on Windows 8.1.
This is the error message I get in event viewer.
I highly suspect my A/V is causing this issue. I was recently forced to upgrade to their latest version about a month ago. The errors started right after this upgrade. Unfortunately many other things happened on my machine at the same time (tons of windows updates), so I cannot say for certain it was the A/V. But my Windows 7 machine experienced the error after the A/V software updated as well. I don't keep that machine running as often so I was only able to check just recently. I had also just updated deluge to the latest version though.
I have not yet tried rolling back deluge to an earlier version on either machines. I do have the YaRSS2 plugin installed, but the issue happened with it uninstalled as well.
Before I start harassing my A/V's support I wanted to ask if A/V software could even cause this issue in the first place and rule out the possibility of something else.
This is the error message I get in event viewer.
I tried a completely fresh reinstall and I tried running in thinclient mode. Neither worked. I have another machine that runs Windows 7 that experienced the same error, even in thinclient mode, though the faulting module was different.Faulting application name: deluge.exe, version: 1.3.15.0, time stamp: 0x530bd002
Faulting module name: python27.dll, version: 2.7.13150.1013, time stamp: 0x5855a387
Exception code: 0x40000015
Fault offset: 0x0013f83b
Faulting process id: 0x2704
Faulting application start time: 0x01d33f1177fc242e
Faulting application path: C:\Program Files (x86)\Deluge\deluge.exe
Faulting module path: C:\Program Files (x86)\Deluge\python27.dll
Report Id: c1ee77ba-abb4-11e7-82c0-708bcdab99ce
Faulting package full name:
Faulting package-relative application ID:
I highly suspect my A/V is causing this issue. I was recently forced to upgrade to their latest version about a month ago. The errors started right after this upgrade. Unfortunately many other things happened on my machine at the same time (tons of windows updates), so I cannot say for certain it was the A/V. But my Windows 7 machine experienced the error after the A/V software updated as well. I don't keep that machine running as often so I was only able to check just recently. I had also just updated deluge to the latest version though.
I have not yet tried rolling back deluge to an earlier version on either machines. I do have the YaRSS2 plugin installed, but the issue happened with it uninstalled as well.
Before I start harassing my A/V's support I wanted to ask if A/V software could even cause this issue in the first place and rule out the possibility of something else.